Roy is a senior management professional, a Growth Accelerator Registered Coach and registered associate of MAS, with over 30 years experience of introducing strategic change and operational improvement within service and manufacturing organisations. This has included the application of current business planning and process management techniques into a diverse range of market sectors and sizes of organisation, both private and public sector, working at senior and middle management and all staff levels. Such initiatives have been achieved through programmes combining one-to-one coaching, operational implementation, management workshops and facilitation-based training.
Roy has worked extensively in the SME sector to deliver business plans and strategic development, working with owner managers and senior key personnel to create signposted paths for sustainable growth.
He is a business process consultant who uses Lean techniques to support leaders in driving sustained business improvement. His work focuses on quantifiable improvements in asset utilisation, customer satisfaction, operational efficiency and productivity improvement.
Roy's career expertise allows him to work with credibility across a variety of sectors.
Roy is no happier than when facilitating groups going through business improvement initiatives or change programmes. His strength is the ability to help identify issues existing across functional boundaries, then to explore new ways of working, and finally supporting managers during the implementation phase. Throughout, his sensitive manner and sense of humour helps to create an environment that enables the "status quo" to be challenged without it being unnerving for those involved.
Translating this approach into a learning framework, Roy has developed and delivered programmes and modules to Masters level within academic institutions and for company specific development training.