What is Lean Six Sigma?
- History and Current Use
- Six Sigma and Design for Six Sigma Contrasted
- Integration with the Lean approach
- Analogous methods
- Link to Quality Management
Programme and Project Management
- Lean Six Sigma Roles and Responsibilities
- Options for implementation and Managing Cultural Change
- Corporate structures, Monitoring and Control
- The People Issues
The Project Toolkit
- Project Charter and Problem Definition
- Understanding Variability & DMAIC(T)
- Process Mapping
- Use of Software - Minitab and Excel
- Statistical data analysis
- Design of Experiments (DOE)
The DMAIC(T) Process
- Statistical Methods and Data Manipulation
- Measurement Systems Analysis
- SPC & Process Improvement Charting, Advanced
- Root Cause Analysis
- Benchmarking
The Statistical Basis
- Types of Variation
- Common and Special Causes
- The 7 Tools of Quality Control
Process Simulation
- Group Exercise on a manufacturing or transactional process
- Process specification, monitoring and improvement
- Defining lessons learnt
The Six Sigma Project Approach
- Introduction to Six Sigma and related approaches
- Corporate structures, roles and responsibilities
- The new Six Sigma ISO13053 International Standard
- Defining your Project Mission
Project Application
- Application of Creative Thinking
- Delegate Assessment, Reviews and Support
