ISO 9000:2015 outlines the concepts and principles of quality management which are universally applicable, these can apply to:

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- organisations seeking sustained success through the use of a quality management system

 

- customers seeking confidence in an organisation's ability to consistently provide products and services

 

- organisations seeking confidence in their supply chain 

 

- organisations and parties seeking to better their communication through a common understanding of quality management

 

- organisations performing conformity assessments against the requirements of ISO 9001

 

- providers of training, assessment or advice in quality management

 

- developers of related standards