During this 2-day training, you will learn how to start the business excellence programme at your organisation. This course will provide you with an introduction to the EFQM Excellence Model, including some examples of how the model is used and implemented in other organisations.  You will have access to various assessment tools and be able to learn which tool would work best for your organisation.

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We will help you to identify where you are on your journey to excellence, where you would like to be and how to get there. At the end of the course, you will better appreciate what is required to set out on the journey, not just in terms of tools and techniques but also in cultural development.