LEADING YOUR EXCELLENCE JOURNEY

1-DAY

Designed for managers, and senior executives,  who want to understand and apply the EFQM Excellence Model within their organisations and working environment.  Using real application documents and simple effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them.

 

This training is linked to building the EFQM Management Document, a simple way to documenting your organisation against the EFQM Model.  This document provides a good overview of the organisation that can be used internally and externally and updated in real time.

We are now providing additional public courses in partnership with Bywater in Coventry, West Midlands. To learn more about our partnership with Bywater, please click this link.

What Will I Learn?


- The basics of the EFQM Excellence Model, the RADAR Logic and the Fundamental Concepts - How to interpret an assessment feedback report - How to use the DMAIC approach, and supporting improvement tools, to pinpoint and address the root cause of improvement areas identified - How to use the Business Excellence Matrix approach to develop a Management Document for your organisation.




Venue Details


Public courses are held at Sherwood House, Southwell, Nottinghamshire, NG25 0JH All courses are available in-house by arrangement We are now providing additional public courses in partnership with Bywater in Coventry, West Midlands.





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10 Westgate

Southwell

Nottinghamshire

NG25 0JH

United Kingdom

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+44 (0)1636 815572
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