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CUSTOMER SERVICE TRAINING

  • What's included?
    The meaning, use and benefits of Six Sigma; its relationship to other Quality initiatives; organisational self-assessment; alternative approaches to Six Sigma; implementation issues; likely barriers; action planning; variation reduction approaches; the statistical toolkit and software; organisational checklist and evaluation.
  • Course Fees
    One delegate: £245 + VAT Two delegates on same courses: £215 + VAT per delegate Three delegates on same course: £200 +VAT per delegate
  • Venue Details
    Public courses are held at Sherwood House, Southwell, Nottinghamshire, NG25 0JH All courses are available in-house by arrangement
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