Introduction

Apart from the Master Black Belts (top level company experts for which Services Ltd. runs special development programmes) the top level Six Sigma practitioners are Black Belts; these receive 20- days training and typically work full-time on improvement. The course comprises four modules and includes training on the full range of Six Sigma tools including the Six Sigma DMAICT project approach and Advanced Creative and Analytical Thinking methods. Delegates are encouraged to bring their own laptops to these courses to maximise learning. MINITAB & Excel software is used during the course. Again, the programme is project based, incorporating a project to be undertaken between the training blocks