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This one-day programme is designed to provide managers with a detailed insight into Six Sigma, its implementation and benefits. Run by Professor Bendell or Stanton Bennett, this programme is also available on a in-house basis, and can be used to generate management commitment for Green/Black Belt practitioner programmes, or to generate support and commitment to the launch of a Six Sigma initiative and/or certification to ISO18404:2015.

  • What's included?
    The meaning, use and benefits of Six Sigma; its relationship to other Quality initiatives; organisational self-assessment; alternative approaches to Six Sigma; implementation issues; likely barriers; action planning; variation reduction approaches; the statistical toolkit and software; organisational checklist and evaluation.
  • Course Fees
    One delegate: £245 + VAT Two delegates on same courses: £215 + VAT per delegate Three delegates on same course: £200 +VAT per delegate
  • Venue Details
    Public courses are held at Sherwood House, Southwell, Nottinghamshire, NG25 0JH All courses are available in-house by arrangement


Services Ltd. has considerable experience of working with senior management to design, develop and implement successful Six Sigma programmes. We believe that it all starts with Senior Management and that their understanding of the concepts and requirements of Six Sigma and of their own roles are crucial if Six Sigma programmes are to be successful. A key aspect here is the need to customise such introduction to meet the specific company and site history and circumstances and the nature of the Six Sigma programme being introduced. For this reason, Services Ltd. has developed a flexible tailored approach to Management Awareness and Champion training. Typically, this will incorporate an initial site visit to scope the requirement, followed by a one to two-day senior management awareness session run on or off-site.

Additional training modules are available for Champions who will take significant roles in ensuring that the programme and project implementation works effectively. For management, we also offer a Six Sigma Continuing Professional Development (CPD) programme.

Services Ltd. believes that successful Six Sigma programmes need to be designed and implemented to fit the site and organisation rather than implemented as generic “off-the-shelf” solutions. For this reason, our preference is to commence the introduction of Six Sigma in an organisation through the undertaking of a strategic stocktake on-site to evaluate whether the current circumstances are right for implementation, necessary prerequisites, potential benefits, likely barriers and their solutions.

Typically, this stocktake will incorporate an initiatives, skills, attitudes, processes, performance, structures and strategy review. A gap analysis against the organisational requirements of ISO18404:2015 can also be incorporated. Following the stocktake an appropriate form and timetable

for Six Sigma implementation can be agreed with local or corporate management and, if appropriate, an Action Plan for certification against ISO18404:2015 can also be developed.

Professor Bendell and colleagues will be happy to discuss in more detail our in-company support services.

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