People

How the organisation manages, develops and improves releases the knowledge and full potential of its people at an individual, team-based and organisation-wide level, and plans these activities in order to support its policy and strategy and the effective operation of its process.

How do you

• train individuals to perform a number of roles and recognise their knowledge and abilities?
• ensure that people understand how their job benefits the business and which of their tasks have priority?
• recognise people who have become involved in improving the business?
• communicate directly (both ways) between all levels of management and staff to the benefit of the business?

People is defined as all the individuals employed by the organisation including part-time time, temporary, voluntary and contract employees.